Privacy Policy

Effective Date: 6/4/2025

Introduction

LeadSynth AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered lead generation service.

By using our service, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

  • Account Information: Name, email address, company name
  • Billing Information: Payment details processed securely through Stripe
  • Contact Information: Support communications and preferences

Business Information

  • Product Data: Descriptions of your products or services
  • Target Market: Information about your ideal customers
  • Industry Information: Your business sector and market

Usage Data

  • Platform Activity: How you interact with our service
  • Lead Preferences: Your feedback on lead quality and relevance
  • Search Patterns: Keywords and criteria you use

How We Use Your Information

We use the information we collect to:

  • Provide and improve our AI-powered lead generation service
  • Match you with relevant potential customers
  • Generate personalized response suggestions
  • Process payments and manage subscriptions
  • Provide customer support and technical assistance
  • Send important service updates and communications
  • Analyze usage patterns to improve our algorithms
  • Ensure platform security and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

Service Providers

  • Payment Processing: Stripe for secure payment processing
  • Data Storage: Supabase for secure database hosting
  • AI Services: OpenAI for natural language processing
  • Analytics: Anonymous usage analytics for service improvement

Legal Requirements

We may disclose information if required by law, court order, or to protect our rights and safety.

Data Security

We implement appropriate security measures to protect your information:

  • Encryption: All data is encrypted in transit and at rest
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Secure Infrastructure: Industry-standard security practices
  • Regular Audits: Periodic security assessments and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our service through analytics

When you cancel your account, we will delete or anonymize your personal information within 30 days, except as required for legal or business purposes.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Export your data in a common format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at alomariabdelrahman1@gmail.com.

Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze service usage and performance
  • Improve user experience

You can control cookies through your browser settings, but disabling cookies may affect service functionality.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Users

If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our service, you consent to this transfer.

For users in the European Union, we comply with GDPR requirements and provide additional protections for your personal data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Effective Date" at the top
  • Sending an email notification for significant changes

Your continued use of the service after changes constitutes acceptance of the new Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Privacy Email: alomariabdelrahman1@gmail.com
  • Phone Support: +971 55 114 8798
  • Subject Line: Privacy Policy Inquiry